High-quality, printable manuals are available for offline use. You can access the full library of User Guides in PDF for various versions of EFT and CuteFTP.
Globalscape EFT is not just a GUI tool; it is an automation engine. The API manuals allow you to integrate EFT with ticketing systems (ServiceNow, Jira) or SIEM tools (Splunk, QRadar).
Globalscape provides over 1000 articles, including tips for troubleshooting and expert recommendations, within their support ecosystem. Conclusion
Globalscape structures its documentation into distinct guides, each serving a different role. Below is the breakdown of the essential manuals available via the Globalscape Help Center and Support Portal.
In the fast-paced world of Managed File Transfer (MFT), few names carry as much weight as . Known for its flagship product, Enhanced File Transfer (EFT) , Globalscape provides enterprise-grade solutions for securing data in motion, automating workflows, and ensuring regulatory compliance (HIPAA, GDPR, PCI-DSS). globalscape manuals
The are indispensable resources for any administrator responsible for secure file transfers. By utilizing the official Fortra/Globalscape Help Systems portal, you can gain the knowledge required to install, configure, and maintain a robust EFT environment.
As of 2025, Globalscape has been increasingly moving toward . Rather than separate PDFs, newer versions of EFT utilize a WebHelp platform that combines the Admin Guide, API Guide, and Release Notes into a single searchable web interface.
Dynamic, web-based documentation for current and legacy product versions. PDF Manuals:
Always check the release notes before upgrading. They contain critical information about changes to functionality. The API manuals allow you to integrate EFT
For those who prefer offline access, GlobalSCAPE provides searchable PDFs of its user guides. These are accessible through the page in the GlobalSCAPE Knowledge Base. On this page, the available guides are listed by product, and you can click the name of the guide to open the PDF directly.
The is a critical security component. It is designed to reside in your network's demilitarized zone, providing secure communication with your internal EFT Server without requiring any inbound firewall holes between the internal network and the DMZ.
For licensed customers and partners, GlobalSCAPE's and Partner Portal provide additional resources. Access to these portals requires login credentials and offers exclusive benefits, including:
The cornerstone of GlobalSCAPE's documentation is for its —a robust, customizable managed file transfer platform trusted by thousands of businesses. EFT supports a wide array of secure file transfer protocols, including FTP, SFTP, FTPS, HTTPS, and AS2, as well as various authentication methods like Active Directory, LDAP, and ODBC. Below is the breakdown of the essential manuals
Let’s be honest: when someone says “product manuals,” you probably picture a 2,000-page PDF, a dead tree, and a nap-inducing table of contents. But if you work in managed file transfer (MFT), ignoring the Globalscape documentation library isn’t just boring—it’s risky.
Instructions for creating Advanced Workflows, event rules, and automated file movement.
note that the documentation is well-integrated with "in-context" materials, making it easier to find specific help while using the admin interface. Support for Complexity