: Modern PC-3000 boards require a dedicated SATA power connection from the computer's power supply unit (PSU). The Express board often requires two such SATA power cables to stabilize power delivery for connected "patient" drives. : A specific Intelligent Power Supply Unit
Open your web browser and navigate to the official ACE Lab Customer Portal.
, connect the unit via USB 3.0/3.1 to your host machine. Use the provided 90W power adapter, which is sufficient to power up to three HDDs simultaneously. MacBook Setup : If using a MacBook, you must install Windows 10 via
boards (such as the Express or Portable variants) require external power to supply enough current to connected diagnostic drives. Attach a standard SATA or Molex power connector from your PC’s power supply unit directly to the power ports on the pc3000 install
PC-3000 is a specialized toolset requiring strict adherence to installation protocols. Improper installation leads to device non-recognition, driver conflicts, or logical drive corruption. This report covers hardware connection, driver installation, software setup, and post-installation verification for Windows 10/11 environments.
A separate high-capacity HDD or SSD (2 TB+) to serve as a target drive for recovered user data.
Click if a Windows Security warning pops up. 2. Run the Software Setup : Modern PC-3000 boards require a dedicated SATA
Windows 10 or Windows 11 (64-bit versions are fully supported).
Insert the red or green provided in your kit into a regular USB port on your PC.
Windows will automatically install the drivers for the guard dongle. , connect the unit via USB 3
ACE Lab针对不同需求给出了2026年的硬件推荐配置：
Reboot Windows into "Disable Driver Signature Enforcement" mode and reinstall. Protection dongle not read correctly.
Upon booting Windows, the system will detect a new multimedia/controller device but will likely label it as an unknown device.
Secondary high-capacity HDDs or SSDs for storing recovered data images.