ready. These are necessary for technical support inquiries and warranty verification. Locating the Serial Number
The Infortrend Support team can be reached via their website for RMA and technical questions.
Infortrend requires an RMA number for repairs. Having your warranty details handy ensures a faster response.
A allows IT administrators to verify the remaining support period, prepare for renewals, and streamline the RMA process if a component fails. Why Perform a Infortrend Warranty Check?
Hardware components inevitably degrade over time. Running enterprise storage without valid OEM support introduces severe operational risks.
Enterprise storage arrays hold your organization鈥檚 most valuable asset: data. Running mission-critical hardware without active support poses massive risks. Regular warranty verification ensures:
Typically 3 years from the date of purchase (can vary by region and product line).
Log into your account. If you do not have an enterprise account, you will need to register using your corporate email address. Step 3: Enter the Serial Number
Email the support team for your region (e.g., Americas, EMEA, APAC). Addresses are listed on the 鈥淐ontact Us鈥� page.
Infortrend provides a few direct methods to verify the support status of your SAN, NAS, or hybrid cloud storage appliances. Method 1: The Online Warranty Lookup Portal
A technician arrives with parts on the following business day.
If your Infortrend warranty check reveals that your system is no longer covered, you have three primary paths forward: 1. Purchase an Infortrend Warranty Extension
: Once the RMA is issued, the defective product must reach Infortrend within 30 days, or the RMA will be voided. Shipping Costs
