: The "HASP Loader" or "CodeMeter" service is not running on the local machine or server. Network Issues
If HASPVU shows , the problem is physical or driver-based. If it shows keys but Mastercam does not see them, the issue is Mastercam’s configuration.
Open your Windows Start Menu and navigate to the Mastercam 2021 folder. Click on . In the left-hand panel, select Licensing . Look at the Data type or License Type dropdown.
If you are using a software-based license (not a USB key), the activation may have become corrupted. mastercam 2021 license not found
Scroll down and locate or Mastercam License Service . Right-click on the service and select Restart . If it is not running, right-click and select Start .
Open the Mastercam License Utility (found in the Mastercam installation folder). Select or Update .
Are you using a (HASP) or a software-based license (Activation Wizard)? Did this issue start after a Windows update ? Is this a stand-alone license or a network license ? : The "HASP Loader" or "CodeMeter" service is
Proactive maintenance minimizes downtime.
If you're encountering a "License Not Found" error with Mastercam 2021, here are some steps and considerations to help you troubleshoot and potentially resolve the issue:
If you use a physical USB dongle, ensure it is plugged into a USB 2.0 port rather than a USB 3.0 port, as older drivers may not recognize 3.0. Check for a red light on the dongle. Open your Windows Start Menu and navigate to
Verify that the "License Type" matches what you purchased (e.g., Mill, Lathe, or Entry). If the launcher is set to a version you aren't licensed for, it will throw the "not found" error. 5. Antivirus and Firewall
Check if the Mastercam license is listed under "Products" and that the server service is running.