Before diving into the "how," it's important to understand the why . Faronics 2021 products are designed to work in locked-down environments. Online activation is simple—enter a license key and let the software phone home—but it requires outbound HTTPS traffic. In many lab environments, workstations are isolated on a VLAN with no internet gateway. Offline activation bridges this gap by using a method.
Verify Activation
In , expand the node corresponding to your product (e.g., Deep Freeze) and look for Licensing or Product Activation .
Alternatively, you can rebuild your workstation installation file (the Workstation Seed or Full Installer) using the newly activated Configuration Administrator. Reinstalling or updating the configuration on the clients will permanently apply the activation. Troubleshooting Common 2021 Error Codes
Navigate to the location where you saved the offline activation response file received from Faronics. Select the file and click . apply offline activation response file from faronics 2021
: If a workstation is currently shut down or disconnected from the network, its license will update the next time it communicates with the Enterprise Console Service & Support : Detailed steps for these procedures are available in the Deep Freeze Enterprise Manual Deep Freeze Server Standard Guide Expiration
Before applying an offline activation response file from Faronics 2021, ensure that you have the following:
You must log into your Faronics Customer Center account on an internet-connected PC and deactivate decommissioned machines, or contact Faronics Support to reset your activation count. Error: "Console Version Mismatch"
Activating Faronics Deep Freeze or other Enterprise products in an environment without internet access requires a manual "challenge-response" process. This involves generating a request file, sending it to Faronics, and then applying the returned to your systems. Before diving into the "how," it's important to
To apply an offline activation response file in Faronics Deep Freeze (2021 versions like 8.6x), you must use the to process the file received from Faronics Support. This process finalizes the licensing for workstations that do not have direct internet access. Prerequisites
Receive Activation Response
To successfully apply an offline activation response file from Faronics 2021, ensure you have the following:
: Faronics will email you back an Activation Response File . In many lab environments, workstations are isolated on
To activate offline, you must apply an Activation Response File generated by Faronics support . This process is typically used for secured environments without internet access. Applying the Offline Activation Response File
: Click Update License , then select Activate Offline and click Next .
This happens if the .req file was corrupted during transfer. Re-generate the file from the console and try uploading it again.
A computer with the Faronics software installed (but not activated). A license key.
Once applied, the Enterprise Console automatically updates the license status for all managed workstations.