Error 0x87d00215: Failed To Get Targeted Update

Fortunately, there are several solutions to resolve error 0x87d00215. Try the following methods to fix the issue:

The 0x87d00215 error is almost exclusively a PKI/certificate issue within SCCM. By verifying that the client has a valid certificate and that the Management Points are properly configured for HTTPS, you can resolve this "Failed To Get Targeted Update" error.

: The update may not be applicable to the device, it might have been superseded by a newer update, or the device doesn't meet specific OS/hardware requirements. Failed To Get Targeted Update Error 0x87d00215

Reboot, test the update, then re-enable with sc config sysmain start=auto if resolved.

: Shows requests for a Software Update Point (SUP) or Management Point (MP) that yield blank responses or point to missing resources. Fortunately, there are several solutions to resolve error

In Microsoft ConfigMgr (SCCM/MECM), encountering means a client machine cannot pull assigned software updates because the specific item or policy is missing or unreachable. Syntactically mapping to the error name CCM_E_ITEMNOTFOUND , this code explicitly means Item not found .

The error 0x87d00215 is a Windows Update error that typically occurs when the system fails to download or install updates. This error is often accompanied by the message "Failed to get targeted update" and can be caused by a variety of factors, including issues with the Windows Update service, corrupted system files, or problems with the update installation process. : The update may not be applicable to

This error typically manifests when a Windows system attempts to retrieve a specific software or driver update from Microsoft servers but cannot complete the handshake or locate the requested payload. While most commonly associated with Xbox-related apps (e.g., Gaming Services), it also occurs during Windows Update and Microsoft Store downloads.

If the policy retrieval fails, clear the local update store to force a fresh scan.