If automatic download continues to fail, you can download the file manually.
Sometimes, your operating system or security software blocks MakeMKV from communicating with the key server. On Windows:
In rare cases, certain ISPs block the key server domains. Switching your DNS to Google (8.8.8.8) or Cloudflare (1.1.1.1) often resolves this. Step 4: Use a Custom Key Site
Install the update. Newer versions include updated server addresses and better compatibility with recent disc encryption methods. 3. Configure Your Firewall and Antivirus makemkv automatic hk downloading is disabled or failed
If MakeMKV has internet access enabled but still fails, your system's security settings might be blocking the connection.
If auto-download still fails:
If you cannot resolve the network issues, you can manually download the necessary files and place them in the correct directory. While the hkdata.crabdance.com and hkdata.fairuse.org domains are the primary sources for key files, they may also be blocked or offline. The following techniques provide alternative paths. If automatic download continues to fail, you can
Copy the downloaded KEYDB.cfg file and paste it directly into that data directory folder.
You can also find community-posted keys on the MakeMKV forums for specific problematic discs.
What are you running (Windows, macOS, or Linux)? Switching your DNS to Google (8
Sometimes the issue is DNS propagation. Changing your DNS from your ISP to a public DNS can resolve this.
The HK download failure is almost always a network connectivity issue, not a problem with the software itself. The server hosting these files is physically located in Russia and is frequently blocked by various entities along the data path between your computer and the server. Common causes include:
Restart MakeMKV. The software will now read the keys locally without needing to access the internet. Summary Checklist Check "Allow internet access" in Preferences. Outdated Software Install the newest version from the official site. Security Block Whitelist MakeMKV in your Firewall/Antivirus. VPN Interference Temporarily disconnect your VPN. Server Down Manually place keys_hashed.txt in the data directory.
To help narrow down your specific issue, please let me know: