No war in Ukraine
Menu
If you are a network administrator or a DevOps engineer managing Cisco infrastructure, encountering this error while attempting to download a firmware image or software package can be frustrating. It typically appears during an automated download process where the Cisco controller (like Crosswork or Intersight) attempts to fetch an image directly from Cisco’s software repository.
: Ensure the Cisco.com credentials stored in your management application are correct and have not expired. Log into Cisco's Software Download page directly to verify. Also, re-accept the K9 Encryption Agreement using the link http://tools.cisco.com/legal/k9/controller/do/k9Check.x?eind=Y .
If the issue persists, open a case with Cisco Technical Assistance Center (TAC) to investigate potential backend database sync issues or expired internal certificate chains. DNA CENTER IMAGE REPOSITORY ERROR NCSW10301
export no_proxy="*.cisco.com,software.cisco.com,*.ciscoccservice.com"
: Given the specificity of the error, reaching out to Cisco's technical support might be the most direct path to resolving the issue. They can offer insights specific to your product or situation. If you are a network administrator or a
This error often points to issues with Cisco's external API providers or specific version-related bugs in the Catalyst Center software. Cisco Community Affected Versions : Observed in versions 2.2.3.x, 2.3.3.x, and 2.3.4.x Root Cause
Then, re-initiate the metadata sync:
When managing network infrastructure via Cisco DNA Center (now Catalyst Center) Software Image Management (SWIM), encountering errors during image acquisition is a significant bottleneck. A common, yet perplexing error is:
: Locate the left-hand navigation pane and choose Trust & Privacy > Trustpool . Log into Cisco's Software Download page directly to verify
: If you have support access with Cisco, providing the trans-id might help their support team locate and troubleshoot the issue more efficiently.
Expired local certificate stores often fail to validate the HTTPS connections processing meta-transactions. Updating the controller's system trustpool establishes a valid cryptographic handshake.
Technical issues such as the one described can stem from a variety of causes, ranging from connectivity problems to software bugs. By systematically checking the possible causes and performing troubleshooting steps, you can often resolve the issue or gather more detailed information that can help technical support teams assist you more effectively.
: If you're using a web browser to download the file, try a different browser. If you're using a specific client or software, ensure it's up-to-date and consider reinstalling it if issues persist. credentials are valid
The NCSW10301: invalid metadata trans-id error is largely a communication or validation issue between Catalyst Center and Cisco.com. By ensuring your certificates are updated, credentials are valid, and using manual import as a workaround, you can resolve this issue and continue with your network imaging tasks.
Understanding why this occurs and knowing how to implement both short-term workarounds and long-term resolutions will help restore normal operation to the image repository. Root Causes of the Error
This is the solution that has worked for most users. It ensures your management system has the latest Cisco Certificate Authority (CA) certificates.
:
