Once you have cleared the error, you want to make sure it does not come back. Follow these best practices:
Before opening any panels, rule out temporary firmware and memory locks by following these steps:
If a simple restart doesn't work, you may need to use the following sequence to enter the system's service settings: Press the or Reset key.
: Loose cables between the operation panel and the controller. sc67310 ricoh error free
Before diving into complex diagnostics, perform a full power cycle.
Turn off the printer using the main power switch (usually located on the side or front). Unplug the power cable completely from the wall outlet. Disconnect any network (Ethernet) or USB printing cables.
“I nearly bought a new controller board, but Step 4 – re-seating the panel cable – fixed it. The cable had slipped by 2mm. Zero issues since.” – Lisa M., Print Shop Owner, London Once you have cleared the error, you want
Keep your Ricoh machine in top shape by scheduling regular service checks.
While not all errors can be prevented, you can reduce the risk of the SC673-10 code reappearing:
SC673-10 is a service call (SC) error that occurs exclusively on machines equipped with a —the large, tablet-like touchscreen found on many modern Ricoh models. Before diving into complex diagnostics, perform a full
Additionally, Ricoh machines contain high-voltage components and capacitors that can retain a lethal charge even when the machine is unplugged. If you are uncomfortable opening the machine and handling circuit boards, contact a certified Ricoh service technician.
A: This is a known feature of the SC673-10 error. Ricoh service manuals explicitly state that although there is a phone number column on the error screen, the number is not displayed because of the nature of this specific Service Call condition.
A: No. This is purely a hardware/firmware communication error. Network or print drivers do not cause SC codes.
If the error persists, it may be "latched" in the system memory. You can clear these states through the Service Program (SP) mode. Enter SP Mode Clear Modes , and hold the Clear/Stop button for 3 seconds. : On the screen, select Execute Reset SP 5-810-001 (SC Reset) : Turn the main power off and then back on. 3. Check Physical Connections
: The controller board takes too long to respond to the operation panel after the power is turned on.